In today’s crisis-driven business environment, IT organizations are under pressure to help businesses cut costs without jeopardizing customer’s success. Traditional IT management tools and techniques won’t get the job done. IT teams must be able to work across all areas of business operations to prioritize and isolate events before they impact the business. They also automate change deployments and analyzing the impact of changes to prevent them giving rise to service disruptions.

The IT operations management services are intended to provide all the tools needed to manage the provisioning, capacity, performance and availability of the computing, networking and application environment.

S&T provides and implements complete ranges of IT operations management components.

We have a pool of certified teams that can provide organizations with solutions that enable a new level of agility and control in order to meet their changing needs.

Our services and solutions:

  •     Event monitoring: networks, systems, devices, applications etc.
  •     Availability and performance management: centralized operation console, dashboard
  •     Business service management: end to end, SLA (Service Level Agreement), business dashboard etc.
  •     IT asset life cycle management: assets, software licenses, contract management etc.
  •     Device Management: software delivery, policy management etc.
  •     Data center automation: server & network automation, job scheduling, SLAs etc.
  •     IT governance: ITIL, compliance, Sox (Sarbanes-Oxley-Act), quality assurance

Customer benefits:

  •     Alignment of a customer’s IT infrastructure to the business goals of its organization
  •     Transformation of IT operations into a service oriented organization
  •     Proactive monitoring and reduced MTBF (Mean-Time-Between-Failure) based on business impact
  •     Compliance monitoring
  •     Reduced risk to business
  •     Efficient and effective use of IT assets based on usage, contracts and organization policies

Our technology partners:

  •     HP (BTO Software)
  •     IBM (Tivoli)
  •     Microsoft
  •     Nagios

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